Delivery & Returns
If your order is placed before noon, we'll aim to send it out the same day via a next day courier service. All products are available in store and ready to be sent out, with the exception of some bikes. Products not available for immediate dispatch are simply not available for purchase. This way, we can guarantee you a speedy delivery.
Once you've received your items, you have 30 days during which you may return any of your items, so long as they're unused and in original packaging. Any items returned during this time, and meeting this criteria, will be refunded in full. You are responsible for the cost of returning your items to us.
If there's a problem
If you're unsure whether there's a problem with your items or not, please give us a call us on 01508 521000 and we'll endeavour to help sort out your issue. If your products are indeed faulty, we will pay for the return of those items to us, and try our best to find you suitable alternatives if desired.